Velaris Luxe Travel
Signature journeys for the exceptional few.
The kind of travel company I always wished existed.
I started Velaris Luxe Travel not because I wanted to sell trips — but because I wanted to create moments that would stay with people long after their
luggage was unpacked.Like standing alone at the edge of a fjord with the wind in your hair...Like hearing an old woman sing a folk song you don’t understand… but somehow feel...Like sipping mountain wine by candlelight while church bells echo through a forgotten valley...For years, I found myself craving something deeper than “bucket list” destinations and luxury for luxury’s sake. I wanted stories. Silence. Space. I wanted travel that didn’t just show me the world — but changed the way
I moved through it.Velaris Luxe Travel was born from that longing.
I personally handpick every destination and experience, not for their popularity — but for their poetry. I choose places that still feel sacred. And I design journeys around beauty, atmosphere, heritage, and soul.If you’ve ever stood somewhere quiet and thought:
“This. This is what I was looking for…”, then I made
this for you.Let’s go find those places together!
Eduard
Founder, Velaris Luxe Travel
Explore Our Signature Journeys
Crafted with precision. Delivered with poetry..
Travel is the only thing you can buy that makes you richer. Let's design yours.
Velaris Luxe Travel
Boutique journeys for those who’ve already been everywhere… and want more.
Velaris Luxe Travel isn’t your average luxury travel agency.We don’t offer five-star hotels in Paris...We don’t send you to the same beaches
everyone else Instagrams...And we certainly don’t believe that luxury should be loud...Instead, we design poetic, personal, and deeply cinematic
travel experiences to places that whisper — not shout.
From the snow-dusted silence of Armenia’s monasteries to the moss-covered cliffs of Iceland’s forgotten fjords, VLT crafts journeys for the quietly curious, the emotionally fluent,
and the soul-hungry traveler.We focus on destinations that feel like secrets... countries you won’t find on the “top 10” lists... places where you can still hear your own thoughts — and maybe, even your own past.
Our signature journeys are not packages. They are storylines.
Each one is hand-curated around
atmosphere, texture, emotion, and memory.You’ll stay in restored townhouses, dine in cliffside chapels, walk through wildflower fields with herbalists, and hear ancestral songs echo in alpine valleys.
We’ve deliberately chosen countries like Georgia, Latvia, Romania, Montenegro, Armenia, Iceland, Albania, Malta, Hungary, Czech Republic and Slovenia.Not because they’re undiscovered, but because they’re underfelt;They offer space, history, silence, warmth, and depth.
In a world rushing toward the next “it” destination, Velaris offers a return.A return to reflection. To romance. To stillness. To the kind of travel that doesn’t just give you photos — it gives you chapters.
Velaris Luxe Travel is for:
What do you pay us for?
Cinematic destinations with moody light, deep texture, and rich historyPoetic, slow itineraries with space to reflect, rest, and rediscoverBoutique stays: castles, forest cabins, vineyard villas, restored monasteriesVLT Touches: handwritten notes, folklore audio walks, wildflower maps, artisan keepsakes
Your Signature Journey Begins With A Conversation
Because luxury isn't a destination. It's a way of traveling.All of our services include:
✔ Personalized discovery call
✔ Tailored itinerary designOptional:
✔ Booking assistance via trusted partners or platforms
✔ Emotional design layering (quote cards, rituals, keepsakes)
✔ Access to our private VLT Legacy Folio for milestone travel
“Every journey tells a story. Ours begins with intention, unfolds with grace, and ends in a place that stays with you forever.”
These are not “trips.” They’re living stories.
Perfect for solo wanderers, romantic duos, or families who value memory over mass-tourism
Our core offering — cinematic, bespoke itineraries built around cultural immersion, sensory beauty, and soul-stirring detail.These are poetic escapes for those who crave experiences that feel crafted, not packaged.Whether you’re exploring hidden cities across Europe or wandering ancestral landscapes, each of these Signature Journeys is designed to feel like a living story — one that begins with you.Each one is designed with emotional depth and refined details — slow mornings, private guides, sunset rituals, and curated touchpoints of beauty.📍Destinations include: Georgia, Slovenia, Romania, Iceland, Portugal, Montenegro, and beyond (contact us for the entire list of available destinations).
“You deserve more than an itinerary.
You deserve a turning point."
Because wonder doesn’t require a passport.
Perfectly tailored for expats, executive families, and curious locals, these experiences are slow, soulful, and curated to remind you that adventure lives right outside your door.
Our Staycations & Micro Journeys celebrate the art of being a tourist in your own city — or discovering the magic just a few hours away.Think: private rooftop dinners, secret artist studio tours, lantern-lit walks through historic districts, or a stargazing escape no more than 45 minutes from home.📍 Available in: Savannah, Santa Fe, Québec City, Ljubljana, Portland (ME), Prague, and more (contact us for the entire list of available destinations).
*custom detinations available on request
“Some moments ask not for noise, but for reverence. This is where legacy is not only honored, but beautifully staged.”
For the exceptional few who know that the most meaningful celebrations happen not in the spotlight, but in sacred places where the soul can breathe.
This is where legacy begins. The Timeless Mark is our premium experience suite: milestone birthdays in Patagonia, quiet vow renewals in Irish castles, and solo renewal journeys in the Utah desert.For life’s once-in-a-lifetime moments.We partner with the most extraordinary properties in the world — from cliffside palazzos in Positano to sacred desert retreats in Utah — to turn celebrations into cinematic memories.These are legacy-making experiences: vow renewals, milestone birthdays, rebirth journeys, or family gatherings steeped in beauty, meaning, and intentional design.📍 Worldwide. Every detail handled. Every moment remembered.*Optional Yearly Membership Offered
Terms and Conditions
These terms and conditions (“Terms and Conditions”) govern the relationship between Velaris Luxe Travel (VLT and/or “we/us/our”) and you, the purchaser and/or traveler (“Client” and “passenger” and “you/your”). In addition, these terms and conditions describe what you can expect from VLT. By planning travel with VLT, you agree to be bound by these terms and acknowledge that VLT acts solely as a booking agent for disclosed principal supplier tour operators, cruise lines, hotels, airlines, air charters, bus companies, ground transportation, boat purveyors or owners, and other independent contractors providing accommodations, transportation, and other services (“Supplier(s)”) and is not the source or provider of the travel services. This will describe the scope and limitations of the services VLT will provide for you.1. SERVICES AND EXPECTATIONSThe services provided by VLT include thoughtful, well-planned travel based on firsthand experience, personal opinions, and professional expertise. Utilizing our worldwide travel network of preferred suppliers, we invest time into researching and planning just the right trip for our clients. We have the ability and leverage to create unique and exceptional experiences for our clients from beginning to end, enhancing trips with complimentary amenities and more.VLT is dedicated to creating the best itineraries for clients utilizing a network of 4-star & 5-star properties and resorts, cruise lines, airlines, tour operators, preferred suppliers and more.After the planning and research fee is collected, VLT will do the following based on an agreed upon scope of services during the consultation phase. These services may include the following: Full itinerary design, customized itinerary proposal, itinerary revisions (up to 1 revision), tour and transfer coordination, experience coordination, hotel booking and coordination, restaurant reservation assistance, on-site and in-country support and contacts, final itinerary delivery and review with all trip confirmations and details, assistance with questions.Any services that are out-of-scope will incur an additional service fee to be determined based upon the ask but could include: the desire to switch destinations, dates, or the addition of passengers to the trip. If client does not respond to an initial proposal in a reasonable timeframe (within 7 days) causing the availability of the initial services and accommodations to be gone, an additional research fee will be required to identify suitable replacements.Once an itinerary is finalized and a deposit or payment has been made, a revision fee may be required if the itinerary or scope is significantly changed. If a revision fee is required, you will be notified before any additional fees are incurred.Additional planning for services to destinations beyond the scope of the original consultation and proposal will be billed as a new project.2. PAYMENTS, FEES, CANCELLATION, AND CHANGESPayment, Fees, and Cancellation Policies:
If after the consultation both parties wish to move forward, an upfront planning and research fee will be paid to VLT. The planning fee will be determined based on the scope outlined after the initial consultation. If the scope broadens, the fee may be adjusted accordingly. This scope may include a destination change, number of travelers change, budget change or any details that may require additional research and/or limitations in ability to execute original itinerary. In any event, this fee is non-refundable, even if you do not travel.By submitting a credit card authorization form to VLT, you agree to allow VLT to use your payment method to purchase travel products from our Suppliers on your behalf. EXCEPTING IN CASES OF FRAUD, YOU AGREE NOT TO FILE ANY DISPUTE WITH YOUR BANK OR CREDIT CARD COMPANY TO AVOID OR VIOLATE ANY BOOKING TERMS AND CONDITIONS OF VLT OR ITS SUPPLIERS, INCLUDING CANCELLATIONS OR CHANGES OF ITINERARY OR ARRANGEMENTS FOR REASONS BEYOND THE CONTROL OF VLT OR ITS SUPPLIERS. IF YOU ATTEMPT TO CHARGEBACK, REVERSE OR RECOLLECT A PREVIOUSLY AUTHORIZED TRIP PAYMENT, VLT RESERVES THE RIGHT TO COLLECT ALL ADDITIONAL COSTS, FEES AND EXPENSES ASSOCIATED WITH SUCH CHARGEBACK, REVERSAL OR RECOLLECTION, INCLUDING, WITHOUT LIMITATION, ATTORNEY FEES.In some cases, there is NO REFUND once a booking is made and under deposit. You may not be entitled to a refund if you change or cancel your travel plans after confirmation of a booking. All cancellation requests must be sent to VLT in writing. As a result of cancellation, VLT's and third-party Supplier’s cancellation penalties will apply. Cancellation fees will be charged to the credit card or other payment method you authorized to pay for travel services or deducted from the Supplier’s refund.VLT strongly recommends the purchase of travel insurance to protect your investment. Please notify VLT if you wish to review details of travel insurance and see a quote. You realize that if you do not purchase travel insurance, your financial investment is not protected.3. USE OF VLT SERVICES, ACCESS AND INFORMATION FOR TRAVEL BOOKINGSYou warrant that you are at least 18 years of age and possess the legal authority to enter into this Agreement and to make travel bookings with VLT. You agree to be financially responsible for your travel bookings made on behalf of yourself and any member of your traveling party. You warrant that the information you supply on behalf of yourself, members of your household, or others for whom you are authorized to transact business with us is true and accurate.Separate Supplier terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select, and you understand and agree to abide by the terms and conditions of purchase imposed by any Supplier that you have selected as a service provider on an itinerary you have approved.4. TRAVEL DOCUMENTS, INCLUDING TSA AND DHS ACCEPTABLE IDENTIFICATION REQUIREMENTSIt is the responsibility of each Client to obtain and carry a valid passport, visa(s), and all other documents required by applicable government regulations. When traveling domestically or internationally, the U.S. Transportation Security Administration (TSA) and U.S. Department of Homeland Security (DHS) advise that everyone carry acceptable identification in order to board a flight. Acceptable identification can be found at http://www.tsa.gov/traveler- information/acceptable-ids; examples are DHS-designated enhanced driver’s license, Passport, a foreign government passport. The name, date of birth and gender that appears on the identification card must exactly match the same such data listed on airline ticket(s) and booking records. You acknowledge any failure to strictly comply with these requirements may result in denied boarding or an undue delay at an airport security checkpoint causing Client to miss flight(s), and subsequent scheduled travel bookings on cruises and tours.WHEN YOU RECEIVE ANY AND ALL TRAVEL DOCUMENTS, IT IS YOUR RESPONSIBILITY TO REVIEW AND VERIFY ALL INFORMATION FOR ACCURACY. CONTACT LTM IMMEDIATELY IF CHANGES OR CORRECTIONS ARE REQUIRED.VLT strongly recommends you take into account that certain countries will not admit a passenger if their passport expires within six (6) months of the anticipated date of return. Non- United States citizens may require additional documentation. Client is responsible to make aware when traveling on a passport from a country other than the United States of America.VLT neither controls nor warrants the issuance of visas or approval of visa waivers related to your travel. Should a visa not be issued, VLT is not responsible for lost payments made toward the contemplated trip. Please note that rules of each country regarding entry and exit may change on a daily basis.Children and infants also require travel documents. Minors traveling with one parent, and/or without both parents, may be stopped and not admitted, unless authenticated and verified consent forms are provided to the authorities; please see https://help.cbp.gov/s/article/Article- 3643 for additional information. The U.S. Customs and Border Protection Agency requires that, for groups of children under age 19 arriving to the United States by land or sea from contiguous territory and traveling with a school group, religious group, social or cultural organization, or sports team, may also present an original or copy of his or her birth certificate, a Consular Report of Birth Abroad, or a Naturalization Certificate. Parental or legal guardian consent must be provided to the supervising adult/Group Leader in writing.5. HEALTH/IMMUNIZATIONSYou must have the proper immunizations and health screenings and required documentation of such immunizations and screenings before travel. LTM shall not assume responsibility for the accuracy of health, vaccination, or documentation prior to departure or upon landing at the final destination. In some cases, required inoculations must be recorded by Client’s health practitioner on a valid vaccination certificate, which the Client must carry for proof of inoculation. If you are concerned about taking any medications or receiving certain inoculations, check with your health practitioner BEFORE booking. Check the State Department Web site http://travel.state.gov, for relevant information relating to travel to specific destinations, and the Center for Disease Control http://wwwnc.cdc.gov/travel/ relating to health issues related to travel.6. AIR TRAVEL, SCHEDULE RECONFIRMATION, CHECK-INVLT shall not assume any responsibility for any air schedule changes. In rare instances, upon departure from a country, certain departure taxes must be paid in cash only, and may vary in price. Failure to use a reservation may result in automatic cancellation of all continuing and return flights, as well as forfeiture of airfares.Airline e-tickets expire a year from issue date unless carrier fare rules in passenger’s itinerary fare provide otherwise.Due to enhanced security, it is strongly recommended that you check in a minimum of 2 hours prior to scheduled departure for domestic flights and 3 hours prior to scheduled departure time for international flights. Reconfirm flight times at least 24 hours prior to scheduled departure time for domestic flights, and 72 hours prior for international flights.7. RIGHT TO CORRECT ERRORS/OFFERS SUBJECT TO AVAILABILITYWe reserve the right to correct errors. In the event of any pricing error or omission, we reserve the right to adjust such pricing or make any other corrections. All offers, incentives and Supplier promotions are subject to availability and may change without notice. Prospective Clients are advised to reserve early to avoid disappointment, increases in fares and additional late booking fees.8. RISKS/SAFETYBY BOOKING TRAVEL WITH VLT, YOU ARE AGREEING TO TERMS THAT WILL WAIVE CERTAIN LEGAL RIGHTS. Certain activities included as part of itineraries we book pose inherent risks and may be dangerous. Your itinerary may also involve travel to remote areas without access to medical facilities or treatment; changing weather conditions; interactions or encounters with wildlife. By booking a trip with VLT, you acknowledge you are aware that the physical exertion required to participate in certain activities can activate or aggravate pre-existing injuries, conditions, or congenital defects. You acknowledge that you should seek medical advice if you know or suspect that your physical condition may be incompatible with the activities on your itinerary. You may be required to wear approved safety equipment while participating in certain activities, and by booking travel with us and participating in these activities, you agree to use the recommended safety equipment and to ask questions if you are unsure about how to properly or safely use equipment.If you use, consume, or are under the influence of alcohol or illegal drugs prior to or while engaging in any activities on your itinerary, YOU ASSUME AND ACCEPT ALL RISKS, DANGERS, AND HAZARDS THAT MAY RESULT FROM THIS INCLUDING THE POSSIBILITY OF PERSONAL
INJURY, DEATH, PROPERTY DAMAGE, AND LOSS, even in the event of negligence or fault by VLT or third parties, and you indemnify VLT from any and all liability for any damage to property or personal injury to any third party, resulting from your participation in the Activities, while, during, or after consumption of illegal drugs or alcohol.Travel to certain destinations may involve greater risk than others. VLT urges Clients to remain informed on a daily basis as to current news events, as well as to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. Information on health and safety conditions in various countries and the level of risk associated with travel to particular international destinations can be found at http://www.state.gov, http://www.tsa.gov, http://www.dot.gov, http://www.faa.gov, http://www.cdc.gov, and http://www.cbp.gov. The Smart Traveler Enrollment Program (STEP) is a free service provided by the U.S. Government to U.S. citizens who are traveling to, or living in, a foreign country. STEP allows you to enter information about your upcoming trip abroad so that the Department of State can better assist you in an emergency. Registration is recommended and provided by going to https://step.state.gov/step/9. FORCE MAJEUREVLT will not be in breach of these terms and conditions or otherwise be liable to you, for any failure or delay in performing an obligation under this Agreement that is due to any of the following causes, to the extent beyond its reasonable control: acts of God, accident, riots, war, terrorist act, epidemic, pandemic, quarantine, civil commotion, breakdown of communication facilities, including web host and internet service provider, breakdown or malfunction of equipment, destruction of or serious damage to facilities, natural catastrophes including, but not limited to extreme weather events, floods and volcanic eruptions, governmental acts or omissions, changes in laws or regulations, national strikes, fire, explosion, generalized lack of availability of raw materials or energy, and any other unforeseen circumstance which is beyond the control of VLT. THE PURCHASE OF TRAVEL INSURANCE IS HIGHLY RECOMMENDED ON ALL TRIPS.In addition, each of VLT’s Suppliers have terms and conditions which include Force Majeure provisions. In the event that a Force Majeure event occurs, those Suppliers may be entitled to, and may in their sole and absolute discretion, vary, postpone or cancel any itinerary or arrangement in relation to the trip. Payment of any refund to you as a result of the non- performance of any obligations hereunder shall remain in the sole and absolute discretion of the Supplier, pursuant to their policies, although VLT shall use its reasonable efforts to secure reimbursement for you where possible.10. CLIENT CONDUCTEach participant in any trip escorted by VLT is expected to act responsibly and adhere to all behavior guidelines established by VLT and our Suppliers. VLT and all local Suppliers reserve the right to remove you from any facility, hotel or resort property, tour location or means of transportation if your health or your conduct appears to endanger yourself or others, disrupts the general well-being of other clients on any element of your trip, or interferes with the operation or security of the places we visit. In any such case, there will be no refund.VLT and it's suppliers will not tolerate racial or otherwise discriminatory verbal or physical conduct of any kind. Should you or your party participate in this kind of behavior, we reserve the right to refuse service for future trips and you may forfeit any unused, non-refundable services for your current trip.When you book with VLT, you accept responsibility for any damage or loss caused by you. Full payment for any such damage or loss (reasonably estimated if not precisely known) must be paid directly at the time to the accommodation owner or manager or other Supplier. You must indemnify us for the full amount of any claim (also including legal costs)
We are not responsible for any costs incurred concerning a guest removed from a trip, or any portion of a trip. You agree not to hold VLT or any of its related entities liable for any actions taken under these terms and conditions. Baggage and personal effects are at all times the sole responsibility of the participant.11. RESERVATION OF RIGHTS: CHANGES TO THESE TERMSWe reserve the right, in our sole discretion, to change these Terms and Conditions at any time. Updated versions of the Terms will be provided to Clients, will be posted and are effective immediately on posting.12. GENERALThe laws of the State of South Carolina govern these Terms and Conditions. You hereby consent to the exclusive jurisdiction and venue of courts in Berkeley County, South Carolina in all disputes arising out of or relating to travel bookings with VLT.If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and agreement shall continue in effect.These Terms and Conditions (and any other terms and conditions referenced herein) constitute the entire agreement between the Client and VLT with respect to travel bookings made with VLT by any means, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between Client and VLT with respect to communications with VLT. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
PRIVACY POLICYLast updated May 09, 2023This privacy notice for Velaris Luxe Travel ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Visit our website at http://www.velarisluxetravel.com, or any website of ours that links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].SUMMARY OF KEY POINTSThis summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Velaris Luxe Travel and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.Do we process any sensitive personal information? We do not process sensitive personal information.Do we receive any information from third parties? We do not receive any information from third parties.How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.Want to learn more about what Velaris Luxe Travel does with any information we collect? Review the privacy notice in full.TABLE OF CONTENTS1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. HOW LONG DO WE KEEP YOUR INFORMATION?
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
6. DO WE COLLECT INFORMATION FROM MINORS?
7. WHAT ARE YOUR PRIVACY RIGHTS?
8. CONTROLS FOR DO-NOT-TRACK FEATURES
9. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
10. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?1. WHAT INFORMATION DO WE COLLECT?Personal information you disclose to usIn Short: We collect personal information that you provide to us.We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
names
phone numbers
email addresses
mailing addresses
billing addresses
debit/credit card numbersSensitive Information. We do not process sensitive information.All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.Information automatically collectedIn Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?In Short: We may share information in specific situations described in this section and/or with the following third parties.We may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.4. HOW LONG DO WE KEEP YOUR INFORMATION?In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.5. HOW DO WE KEEP YOUR INFORMATION SAFE?In Short: We aim to protect your personal information through a system of organizational and technical security measures.We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.6. DO WE COLLECT INFORMATION FROM MINORS?In Short: We do not knowingly collect data from or market to children under 18 years of age.We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].7. WHAT ARE YOUR PRIVACY RIGHTS?In Short: You may review, change, or terminate your account at any time.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.Account InformationIf you would at any time like to review or change the information in your account or terminate your account, you can:
Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.If you have questions or comments about your privacy rights, you may email us at [email protected].8. CONTROLS FOR DO-NOT-TRACK FEATURESMost web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.9. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).CCPA Privacy NoticeThe California Code of Regulations defines a "resident" as:(1) every individual who is in the State of California for other than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purposeAll other individuals are defined as "non-residents."If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.What categories of personal information do we collect?We have collected the following categories of personal information in the past twelve (12) months:Category
Examples
Collected
A. Identifiers
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account nameYESB. Personal information categories listed in the California Customer Records statute
Name, contact information, education, employment, employment history, and financial informationYESC. Protected classification characteristics under California or federal law
Gender and date of birthYESD. Commercial information
Transaction information, purchase history, financial details, and payment informationNOE. Biometric information
Fingerprints and voiceprintsNOF. Internet or other similar network activity
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisementsNOG. Geolocation data
Device locationNOH. Audio, electronic, visual, thermal, olfactory, or similar information
Images and audio, video or call recordings created in connection with our business activitiesNOI. Professional or employment-related information
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with usNOJ. Education Information
Student records and directory informationNOK. Inferences drawn from other personal information
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristicsNOL. Sensitive Personal InformationNOWe will use and retain the collected personal information as needed to provide the Services or for:
Category A - As long as the user has an account with us
Category B - As long as the user has an account with us
Category C - As long as the user has an account with us
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?More information about our data collection and sharing practices can be found in this privacy notice.You may contact us by email at [email protected], or by referring to the contact details at the bottom of this document.If you are using an authorized agent to exercise your right to opt out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Will your information be shared with anyone else?We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf, following the same strict privacy protection obligations mandated by the CCPA.We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.Velaris Luxe Travel has not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. Velaris Luxe Travel will not sell or share personal information in the future belonging to website visitors, users, and other consumers.Your rights with respect to your personal dataRight to request deletion of the data — Request to deleteYou can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.Right to be informed — Request to knowDepending on the circumstances, you have a right to know:
whether we collect and use your personal information;
the categories of personal information that we collect;
the purposes for which the collected personal information is used;
whether we sell or share personal information to third parties;
the categories of personal information that we sold, shared, or disclosed for a business purpose;
the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
the business or commercial purpose for collecting, selling, or sharing personal information; and
the specific pieces of personal information we collected about you.
In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.Right to Non-Discrimination for the Exercise of a Consumer’s Privacy RightsWe will not discriminate against you if you exercise your privacy rights.Right to Limit Use and Disclosure of Sensitive Personal InformationWe do not process consumer's sensitive personal information.Verification processUpon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.Other privacy rights
You may object to the processing of your personal information.
You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.
To exercise these rights, you can contact us by email at [email protected], or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.10. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?In Short: Yes, if you are a resident of Virginia, you may be granted specific rights regarding access to and use of your personal information.Virginia CDPA Privacy NoticeUnder the Virginia Consumer Data Protection Act (CDPA):"Consumer" means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context."Personal data" means any information that is linked or reasonably linkable to an identified or identifiable natural person. "Personal data" does not include de-identified data or publicly available information."Sale of personal data" means the exchange of personal data for monetary consideration.If this definition "consumer" applies to you, we must adhere to certain rights and obligations regarding your personal data.The information we collect, use, and disclose about you will vary depending on how you interact with LuxTravel by Melissa LLC and our Services. To find out more, please visit the following links:
Personal data we collect
How we use your personal data
When and with whom we share your personal data
Your rights with respect to your personal data
Right to be informed whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
Velaris Luxe Travel has not sold any personal data to third parties for business or commercial purposes. Velaris Luxe Travel will not sell personal data in the future belonging to website visitors, users, and other consumers.Exercise your rights provided under the Virginia CDPAMore information about our data collection and sharing practices can be found in this privacy notice.You may contact us by email at [email protected], by submitting a data subject access request, or by referring to the contact details at the bottom of this document.If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.Verification processWe may request that you provide additional information reasonably necessary to verify you and your consumer's request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.Right to appealIf we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at [email protected]. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal if denied, you may contact the Attorney General to submit a complaint.11. DO WE MAKE UPDATES TO THIS NOTICE?In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?If you have questions or comments about this notice, you may email us at [email protected]13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.
This privacy policy was created using Termly's Privacy Policy Generator.